How self-service can make restaurants omnichannel retailers
Is it possible to go back to where we were before COVID-19? The limited foodservice and self-service kiosk industries will never be the same, and that may be for the better. Prior to …
Why retailers must rethink their reverse logistics strategy
When the pandemic related lockdowns shut down retail locations, it impacted the in-store purchases and the in-store returns. Consumers’ pre-purchased items could no longer be returned in stores. This consequence …